Privacy policy

Réalisation

Duarrefstrooss, 2
9990 Weiswampach
Luxembourg

TVA: LU32261175

Ex2

2 Rue Kellermann,
59100 Roubaix,
France

Refunds and cancellation of bookings

In case of cancellation up to 14 days before the reservation, the client will be fully refunded;
In case of cancellation less than 14 days before the booking, the customer will be offered a voucher of the same value as the product or service originally purchased. This voucher will be valid for 6 months from its creation;
In case of cancellation less than 48 hours before the reservation, the client will not be offered any refund or alternative solution, the damage for the organizer being integral;

If you need to cancel or change your booking, please contact the Escape Challenge on 080 87 01 16.

The client has no right of retraction in accordance with the provisions of Article V I.47 of the Code of Economic Law.